These bags come with a warranty of 30 days from the date received. The warranty covers stitching failures and cosmetic defects*. The Warranty does not cover snags**. The warranty is non-transferable. Refunds will be issued for the amount paid and shipping will not be refunded. Return shipping is the responsibility of the customer. To be eligible for a return items must be unused and in the same condition that you received it. Custom printed items cannot be returned or exchanged; stitching and cosmetic defect warranty still applies. Once we receive the return, it will be inspected and you will be notified of approval or rejection of return. If approved, we will issue a refund to the same card used for the original payment. Refund time may vary depending on the processing time. Please contact your bank to get an accurate time for processing.
*Cosmetic defects have to be brought to our attention within 5 days from receiving the product.