Thanks for shopping with Myjestix Cornhole! If you are not entirely satisfied with your purchase, which we doubt, we’re here to help!
Our policy lasts 14 calendar days. If 14 calendar days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your items need to include the order number or proof of purchase.
** Many of our bags are custom printed for each customer, so although we do offer a 100% quality guarantee which covers material and workmanship, we can't take returns or exchanges for incorrect logos or custom text based on the order made.
We do not accept returns for merchandise that is the wrong size. Please order merchandise in a size larger if you're unsure. We only replace items if they are defective or damaged.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. It may take a few days for it to get credited to you depending on the payment method.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
DO NOT USE WASHING MACHINES OR DRYERS! This could affect the integrity of the bag seams and clog the machine. We will not accept or exchange items that have been washed or dried.
DO NOT THROW ON CONCRETE! If you throw on concrete, we will not replace or exchange damaged bags. This will cause snags, tears, rips and shave away at fabric. This will affect the integrity of the bag; seams and they are NOT meant to be throw on concrete.
If you obtain a problem with your bag and you preformed any break in methods other then throwing them on the proper turf, we will not offer an exchange or refund.
** If you put the wrong shipping address in & the order gets returned to us, you will be responsible for paying the shipping costs to send the order back to you.
** If you ordered the wrong bag type or colors (ONLY applies to in stock bags, NO custom text or logo on the bags), you have 2 options:
If you purchased the wrong bags and would like to exchange them, they must be in the same condition as when you purchased. We will not refund you if there is evidence they have been used.
If you have an issue with the any products sold on our site in terms of defects, please send us an email at Infor@Myjestix.com and include pictures so we can determine what the defect is and how to proceed. Thanks!